Welcome to Pomelo Proxy ! This Privacy Policy will remain in effect until a new policy supersedes it.We may choose to update this policy at our discretion, so you should check this page periodically as the terms may change from time to time.
Protecting users' privacy and security is the responsibility of Pomelo Proxy, and it is a core part of its work.We are committed to not process any data related to the online activity of our users. In consequence, it is important and necessary to be transparent about how we handle your information and what we do with this information about you. This Privacy Policy describes how we handle data relating to your use of our products, services, app and websites that link to this Policy (which we collectively refer to as our "Services").
When you choose to use our application, you agree to provide us with your personal data. This data is important because it helps ensure the full functionality of the Pomelo Proxy service.
Understanding the traffic you are using is crucial for VPN services. That's why we collect data about how you interact with our services, how much traffic you use, and how long you use our services.
Diagnosis/Device information. By default, we don't collect anything. But with your consent, we will collect some anonymous diagnostic information (for crash reports) and some information about the devices used to access Pomelo Proxy. The exact data we collect depends on the Pomelo Proxy you use.
This policy uses the term “personal data” to refer to information that is related to an identified or identifiable natural person and is protected as personal data under applicable data protection law.
Pomelo Proxy respects and protects your privacy. We don’t collect any information that could lead us to know who you are or what you’re up to online. And we do not collect IP addresses, browsing history, connection time stamps, used bandwidth, network traffic, session information and other similar data.
Diagnostic information.To maintain a perfect quality of our Services and provide you with efficient support we collect diagnostics information and monitor crash reports on our apps.The information we collect contain aggregated performance data, the frequency of use of our Services, unsuccessful connection attempts and other similar information. As you probably already understood, the data collected for diagnostic purposes does not contain uniquely identifiable information.
How we use your information?
We use the information we collect in various ways, including to:
Provide, operate, maintain, improve, personalize, and expand our app (we continually strive to improve our app offerings based on the information and feedback we receive from you)
Improve customer service and understand and analyze how you use our app (your information helps us to more effectively respond to your customer service requests and support needs)
Security
We use industry-standard information, security tools, and measures, as well as internal procedures and strict guidelines to prevent information misuse and data leakage. We continuously work to improve such safeguards. Our employees are subject to confidentiality obligations. We use measures and procedures that substantially reduce the risks of data misuse, but we cannot guarantee that our systems will be absolutely safe. If you become aware of any potential data breach or security vulnerability, you are requested to contact us immediately. We will use all measures to investigate the incident, including preventive measures, as required.
Privacy Policy Updates
This Policy may be revised from time to time at our sole discretion, so please check it regularly. We will post updates to this page and update the “Last updated” date above. Any change of this policy will be posted on the Site. Your continued use of the Services following any such changes will be considered as you consent to the amended Privacy Policy.
How to Contact Pomelo Proxy
If you have any questions regarding our Privacy Policy and how we handle your information, please feel free to contact Pomelo Proxy at the following email address: fightingpac@163.com